At MLSLimo.com, we deeply value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services, whether online through our website, mobile app, or in any other communication.
Information We Collect
When you make a reservation or interact with MLSLimo.com, we may collect the following types of personal information:
- Contact Information: This includes your name, phone number, email address, and physical address.
- Payment Information: Credit or debit card details, billing address, and other financial information necessary to process your payments.
- Reservation Details: Information about your bookings, such as pickup and drop-off locations, travel dates, and times.
- Usage Data: Information on how you use our website, mobile app, and services, including your IP address, browser type, and operating system.
- Location Data: With your consent, we may collect location data from your mobile device to enhance our services, such as ensuring timely pickups.
How We Use Your Information
We use the information we collect to provide and improve our services, to communicate with you, and to enhance your experience with MLSLimo.com. Specifically, we use your information to:
- Process Reservations: To confirm and manage your bookings, communicate with you about your trip, and ensure you have a seamless travel experience.
- Payment Processing: To securely process payments and manage billing information.
- Customer Support: To respond to your inquiries, provide assistance, and address any issues that may arise.
- Marketing and Promotions: With your consent, we may use your contact information to send you promotional offers, newsletters, or updates about our services.
- Security and Compliance: To protect our customers and services, we may use your information to detect and prevent fraud, ensure compliance with legal obligations, and maintain the security of our systems.
Sharing Your Information
MLSLimo.com does not sell or rent your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in delivering our services, such as:
- Payment Processors: To securely process your transactions.
- Transportation Partners: To coordinate your travel arrangements with affiliate providers when necessary.
- Compliance with Laws: We may disclose your information if required to do so by law or in response to a legal process, such as a court order or subpoena.
Data Security
We take your privacy seriously and are committed to safeguarding your personal information. MLSLimo.com employs a variety of security measures, including encryption and secure servers, to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Your Choices and Rights
You have the right to access, correct, or delete your personal information at any time. You may also opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
If you have any questions about your data, wish to update your information, or need assistance with your privacy preferences, please reach out to us at privacy@mlslimo.com.
Children’s Privacy
MLSLimo.com’s services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected information from a child under 13, please contact us, and we will take immediate steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will revise the “Last Updated” date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
MLSLimo.com
Phone: 310.271.8559
Email: privacy@mlslimo.com
Your trust is important to us, and we are committed to ensuring that your personal information is handled with the utmost care and respect.
Last Updated: August 28, 2024